phkilig Privacy Policy – How We Protect Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access, register, or use the phkilig platform at phkilig.pro, including players from Manila, Quezon City, Cebu, Davao, and other areas across the Philippines. It covers personal data collected through the phkilig website, mobile platform, and any related services.

phkilig is operated for Filipino players aged 21 and above. If you are below the minimum age, you are not permitted to use this platform and we do not knowingly collect data from minors.

2 Data We Collect

phkilig collects personal data in several ways — information you provide directly when registering or verifying your account, data generated through your use of the platform, and technical data collected automatically when you access the site.

We do not collect more data than is necessary for the purposes described in this policy. We do not collect payment card numbers or cryptocurrency wallet addresses as phkilig does not accept those as payment methods.

3 Why We Collect Your Data

phkilig uses personal data for the following purposes:

• Account creation and management — to register your account, verify your identity, and maintain your player profile.
• KYC and age verification — to confirm you meet the 21+ age requirement and comply with identity verification requirements before processing withdrawals.
• Payment processing — to facilitate deposits and withdrawals in PHP through your registered payment method (e-wallet or bank transfer).
• Customer support — to respond to your queries, resolve disputes, and improve service quality.
• Responsible gaming — to monitor gaming activity, apply self-exclusion or deposit limits you have set, and flag potential problem gaming patterns.
• Platform security — to detect and prevent fraud, unauthorised account access, and abuse of platform services.
• Legal compliance — to meet obligations under Philippine law and respond to lawful requests from authorities.
• Marketing communications — to send you information about promotions and platform updates, where you have opted in to receive these.

phkilig will not use your data for any purpose that is incompatible with those listed above without first notifying you and, where required, obtaining your consent.

4 Legal Basis for Processing

phkilig processes your personal data on the following legal bases in accordance with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines:

• Contractual necessity — processing required to create and manage your account and deliver platform services.
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including identity verification and anti-money laundering requirements.
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring.
• Consent — where you have given explicit consent, such as opting in to marketing communications. You may withdraw consent at any time by contacting support.

5 How We Share Your Data

phkilig does not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party service providers only where necessary to deliver our services, and only under strict data processing agreements. These include:

• Payment processors — to facilitate deposits and withdrawals via Philippine e-wallets and bank transfers in PHP.
• KYC and identity verification providers — to verify government-issued IDs and confirm your identity securely.
• IT and hosting infrastructure providers — to maintain the servers and systems that run the phkilig platform.
• Customer support tools — to manage support tickets and communications with players.
• Regulatory and legal authorities — where phkilig is required by law to disclose information to government bodies or law enforcement agencies in the Philippines.

All third-party providers who handle your data are required to process it only in accordance with phkilig's instructions and in compliance with applicable data protection law.

6 Data Security

phkilig takes the security of your personal and financial data seriously. The platform implements industry-standard security measures including:

• SSL/TLS encryption for all data transmitted between your device and the phkilig platform.
• OTP (one-time password) verification for login and sensitive account actions.
• Secure, access-controlled servers with monitoring for unusual activity.
• Strict internal access controls — only staff who need access to your data to do their job can view it.
• Regular security reviews and updates to platform systems.

While phkilig applies robust security measures, no online platform can guarantee absolute security. You are also responsible for keeping your own login credentials safe. Never share your phkilig password or OTP codes with anyone, including people claiming to be phkilig staff.

In the event of a data breach that affects your personal data in a way that poses a risk to your rights, phkilig will notify you and the relevant authorities in accordance with the requirements of Philippine law.

7 Data Retention

phkilig retains your personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable Philippine law. In general:

• Account data is retained for the duration your account remains active and for a defined period after account closure, as required for legal and compliance purposes.
• KYC documents and identity verification records are retained in line with applicable regulatory retention requirements.
• Transaction records are retained for the period required under Philippine financial recordkeeping obligations.
• Marketing preferences and communication records are retained until you withdraw your consent or request deletion.

When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised.

8 Cookies and Tracking Technologies

phkilig uses cookies and similar tracking technologies to improve platform functionality, remember your preferences, and analyse how players use the site. The main types of cookies used are:

• Essential cookies — required for the platform to function, including session management and login security. These cannot be disabled.
• Analytics cookies — help us understand how players navigate and use phkilig, so we can improve the experience. Data collected is aggregated and not personally identifiable.
• Preference cookies — remember your settings and choices to personalise your experience on the platform.
• Marketing cookies — used to show relevant promotions and content, where you have consented to this.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some parts of the phkilig platform.

9 Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by phkilig:

• Right to be informed — you have the right to know what personal data phkilig collects and how it is used, which this policy provides.
• Right to access — you may request a copy of the personal data phkilig holds about you.
• Right to correction — you may request that inaccurate or incomplete personal data be corrected.
• Right to erasure — in certain circumstances, you may request deletion of your personal data. Note that some data must be retained for legal and compliance reasons.
• Right to object — you may object to the processing of your personal data for marketing purposes at any time.
• Right to data portability — you may request your personal data in a structured, commonly used format.
• Right to damages — if phkilig violates your privacy rights and you suffer harm as a result, you may be entitled to compensation under applicable law.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and in accordance with our legal obligations.

10 Marketing Communications

With your consent, phkilig may send you information about promotions, new games, platform updates, and other relevant content. You can opt out of marketing communications at any time by contacting support or updating your account preferences.

Opting out of marketing communications will not affect your ability to use your phkilig account or receive service-related messages such as account notifications, transaction confirmations, and security alerts — these are sent as part of the service and are not marketing in nature.

11 Children and Minors

phkilig is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone below this age. If we become aware that a minor has registered an account or provided personal data, we will close the account and delete the associated data as promptly as possible.

If you believe a minor is using phkilig, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

phkilig may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When material changes are made, we will notify you through the platform. The effective date at the top of this page always shows when it was last revised.

Continued use of phkilig after any updates take effect constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how your data is handled. If you have questions or concerns about any changes, please contact us at [email protected].

This Privacy Policy should be read together with the phkilig Terms and Conditions and Responsible Gaming Policy, both of which form part of your agreement with phkilig.